Services
Solentra CORE™ provides compliance and readiness reviews, clinical systems and risk-focused review, workforce training and competency development, and ongoing compliance support for Georgia I/DD provider agencies.
Our services help agencies identify compliance gaps, strengthen administrative and clinical systems, improve documentation practices, prepare for regulatory review, and implement sustainable corrective action.
Who We Work With
Solentra CORE supports Georgia I/DD provider agencies seeking stronger compliance and clinical systems, improved documentation practices, and greater regulatory readiness.
Our services are particularly valuable for:
• New provider agencies preparing for their first DBHDD review
• Established agencies strengthening compliance and clinical oversight systems
• Agencies experiencing documentation or compliance challenges
• Leadership teams seeking objective clinical compliance insight
• Providers preparing for regulatory review or corrective action planning and implementation
Discovery Consultation
Designed for Georgia I/DD provider agencies seeking compliance clarity, stronger systems, and regulatory readiness.
Complimentary 15–20 Minute Discovery Consultation
Solentra CORE™ provides a focused, complimentary Discovery Call for Georgia I/DD provider agencies seeking support with compliance, documentation, clinical systems review, workforce development, or regulatory readiness.
During this call, we’ll briefly discuss your agency’s needs, current priorities, and reason for contacting Solentra CORE to determine the most appropriate next step. A short Pre-Discovery Intake completed before the call helps us make the best use of our time.
What We Will Review
- Primary reason for contacting Solentra CORE
- Current compliance, documentation, clinical-system, or workforce concerns
- Upcoming regulatory reviews, deadlines, or corrective-action needs
- General scope and priority of support needed
What You Will Gain
- Clear direction on the most appropriate next step
- Identification of priority areas requiring attention
- Guidance on the Solentra CORE service or level of support best aligned with your needs
- A defined pathway for moving forward, when additional support is appropriate
Schedule Your Discovery Consultation
Led by an RN with 15+ years of experience in I/DD services, clinical systems review, provider compliance, and regulatory readiness.
Compliance & Readiness Reviews
Clinical & Nursing Compliance Review
Solentra CORE™ provides structured compliance and readiness reviews designed to identify documentation gaps, system vulnerabilities, and areas requiring corrective action or regulatory preparation. Reviews are customized to the agency’s needs, scope, and level of support requested.
This review identifies clinical risk exposure and documentation gaps that may affect regulatory compliance or DBHDD review outcomes.
Review options may include:
- Clinical & Nursing Compliance Review — Review of clinical documentation, nursing systems, HRST practices, physician orders/MAR alignment, delegation documentation, Healthcare Plans, and Risk Mitigation documentation.
- Comprehensive / Agency-Wide Compliance Review — Broader review of administrative, operational, workforce, documentation, quality, and applicable clinical compliance systems.
- QEPR Readiness Review — Focused preparation to identify potential compliance gaps before an external quality review.
- Focused Record Review — Targeted review of selected records, individuals, documentation areas, or identified compliance concerns.
- HRST Compliance & Scoring Review — Review of HRST scoring practices, supporting documentation, required updates, and related compliance processes.
What a Review May Include
- Documentation sampling and review
- Policy and process review
- Regulatory-readiness assessment
- Identification of compliance gaps
- Clinical systems review, when applicable
- Corrective-action recommendations
Deliverables
- Written findings or compliance summary
- Identification of documentation, system, and compliance gaps
- Identification of priority concerns
- Practical recommendations for improvement
- Corrective-action guidance, as applicable
Investment
Custom quote.
Pricing is customized based on review scope, agency size, number of records or individuals reviewed, review period, and level of support requested.
Workforce Training & Competency
Solentra CORE™ provides practical, competency-based education designed to strengthen staff knowledge, clinical practices, documentation, and regulatory readiness within Georgia I/DD services. Training may be customized based on agency needs, staff roles, and identified areas requiring additional education or competency development.
Training options may include:
- Proxy Caregiver Training & Competency Validation — Initial and refresher education for staff performing delegated health maintenance activities, including competency validation as applicable.
- I/DD Foundations for Registered Nurses — Practical education for RNs who are new to community-based I/DD services or need additional support understanding nursing responsibilities, documentation, health-risk monitoring, delegation, and regulatory expectations.
- HRST Education & Supplemental Practices — Education focused on health-risk identification, HRST supporting documentation, scoring concepts, significant changes, and appropriate follow-up.
- Customized Clinical Education & Skills Training — Agency-specific education and hands-on skills development based on identified clinical, compliance, corrective-action, or workforce needs.
Training May Include
- Instructor-led education
- Scenario-based learning and practical application
- Skills demonstration and competency validation, when applicable
- Clinical documentation and health-risk education
- Agency-specific or group training options
- Customized content based on identified learning needs
Training Format
- In-person instructor-led training
- Individual or group options, as appropriate
- Hands-on practice when applicable
- Customized content based on agency and workforce needs
Investment
Custom quote.
Pricing is customized based on training scope, level of customization, number of participants, competency requirements, and required training materials.
🛠️Corrective Action Support
Solentra CORE™ provides structured corrective-action support to help Georgia I/DD provider agencies respond to identified deficiencies, implement corrective actions, organize evidence of correction, and prepare for follow-up review. Support may begin during CAP development or at any point during implementation.
What This Support May Include
- Review of regulatory, quality, or internal compliance findings
- CAP development or revision
- Root-cause and systemic-gap identification
- Corrective-action steps and responsible-party assignments
- Organization and review of evidence of correction
- Progress monitoring and follow-up
- Preparation for follow-up review or revisit
Deliverables
- Corrective Action Plan development or revision, as applicable
- Prioritized action steps and follow-up guidance
- Identification and organization of evidence needed to demonstrate correction
- Progress and outstanding-item summary, as applicable
- Recommendations to support sustained compliance
Support Format
- Project-based corrective-action support
- Consultation with agency leadership and designated staff
- Implementation and follow-up support based on identified findings
- Short-term or extended support based on CAP scope and deadlines
Investment
Custom quote.
Pricing is customized based on the number and complexity of findings, level of corrective-action support required, and anticipated duration of the engagement.
🔄Ongoing Compliance Support
Solentra CORE™ provides ongoing compliance consultation and implementation support for Georgia I/DD provider agencies that need continued professional guidance beyond a one-time review, training, or corrective-action engagement.
Support is customized to the agency’s identified needs and may be provided through a monthly retainer or project-based engagement to help leadership maintain stronger systems, address emerging compliance concerns, and sustain regulatory readiness.
What This Support May Include
- Ongoing consultation with agency leadership and designated staff
- Follow-up on compliance reviews and corrective-action recommendations
- Documentation and clinical-systems review, as applicable
- HRST-related compliance support and follow-up
- Review of identified health-risk documentation concerns
- Development or refinement of agreed-upon tools, processes, and monitoring practices
- Implementation support for compliance and documentation improvements
- Scheduled consultation meetings and follow-up based on agency needs
Deliverables
- Scheduled consultation and follow-up
- Written recommendations or action items, as applicable
- Review and feedback on identified compliance or documentation concerns
- Development or refinement of agreed-upon tools and resources, as applicable
- Ongoing monitoring and follow-up of priority items within the agreed scope
Investment
Monthly retainer or project-based engagement. Pricing is customized based on the anticipated level of support, frequency of consultation, number of individuals supported, and scope of compliance needs.
Ready to Strengthen Your Compliance & Clinical Systems?
Start with a complimentary Discovery Call to discuss your agency’s current needs, priorities, and areas of concern and determine which Solentra CORE service may be the right fit.